Payment and Shipping
Shipping Times/Changing an Order
EXTREMELY IMPORTANT! : We are a small business that takes quality control very seriously. All of our products are produced in small quantity batches, and undergo strict quality control. We take pride in being the ONLY OEM quality ambient lighting supplier on the market backed by several patents. Our products under-go strict quality testing to ensure that you are getting the most premium/OEM quality product in the automotive aftermarket. ALL orders are hand built and can take a maximum of 30 business days to receive depending on which product(s) were ordered. Holidays and/or supplier delays may affect this shipping schedule. If you have any questions or concerns regarding this protocol please feel free to reach out, we will be more than happy to work with your specific lead time requirements. Thank You!
IMPORTANT: Orders placed from December 15th-January 5th, will be built and fulfilled January 9th. This is due to the holiday schedule for our team and our suppliers and to ensure no lost or stolen packages via our shipping carriers during peak holiday mailing times.
How much does shipping cost?
Shipping costs will vary depending on the total weight of the package and where it’s being shipped to. To see a quote for shipping costs, simply create your order through our website with your preferred shipping address, then you will be presented with shipping options, and costs, before your order is submitted!
Do you ship outside the Continental U.S.?
Yes, we ship globally including cross border to Canada.
How do I track my order?
Once your order has been processed, you will receive an email with your tracking information on the date your order ships. If you are having trouble tracking your order, please reach out to us at Info@Paragoptics.com with your order confirmation email or a link to your tracking information and we’ll be more than happy to help.
How do I cancel my order?
If you’d like to cancel your order, please reach out to Info@Paragoptics.com ASAP and we will help you with the cancellation process.
What payment methods are accepted?
Paypal, Visa, Mastercard, American Express, and Discover.